CRM company, Business Development Concepts spins off a SocialCRM software and service company DealerClickZ.com to address the growing need for a company to manage auto dealerships social media properties. We are leveraging our vast knowledge of Customer Relationship Management expertise and applying it to Social Media Marketing. said Eugene Gonzales founder of DealerClickZ.
DealerClickZ software enables dealerships and DealerClickZ to work together to not only create social media properties but to schedule and disburse social media content from a single interface. We can have a four months Social Media content created and scheduled for the dealership. It may include new product roll-out’s, tent sales or service offerings all departments. Our software enables a dealership to see their entire social graph from a single interface. That is just the start, DealerClickZ can nurture all of the sites for the dealership and then use the software as a communication tool to manage communication between the customer, DealerClickZ support staff and dealership for a seamless solution. We not only listen to social media site but also dealer rating sites to manage the dealers online reputation. Mr. Gonzales went on to say.
DealerClickZ software is a SaaS software as a service model that can be accessed from most browsers. They offer web site monitoring and a CRM package to their offerings. The latest numbers indicate that over 80% of all vehicle sales cycles begin on the internet with over 90% of vehicle purchase buyer’s research the internet during the car buying process.
Much is being written about so called Social Media experts, in my opinion Social Media is fluid much like computer science, it’s evolving like Moore’s law that states that integrated circuits double every two years, social media’s landscape will change over the years to come, users may change properties but the numbers of social media users will grow for some time. We experienced the growth and maturity of dealerships using web sites to sell car’s and the troubles dealers have with managing email leads. SocialCRM is perfect for outsourcing dealers need help fielding or listening to social sites for potential buyers.
More dealers are shifting their advertising budget to online methods. The social media graph has become the key component to SEO or Search Engine optimization and this service certainly will help dealers address that need also. DealerClickZ is a platform which dealers can stay in touch with their customer base and nurture potential customers during their online car buying experience. Smart dealers will leverage Social Media not hide from it, it’s going to grow in strength as people share with on another online.
